Privacy policy
Last updated: [DATE]. This page explains what data I collect, why, and what your rights are, in accordance with the General Data Protection Regulation (GDPR).
1. Data controller
Eloge Voyages, an activity carried out by Virginie Luppé, independent travel advisor and member of the Collectif My Way, avenue Albert-Elisabeth 64, 1200 Brussels, Belgium. Company number: 0800274546. Contact: info@elogevoyages.com.
2. Data collected
When you use the contact form or write to me: surname, first name, e-mail address, telephone number and information about your travel project (destination, dates, travellers, budget, wishes). When booking a trip: the information needed by the service providers (travellers' identity, passport details where applicable).
3. Purposes and legal basis
- Answering your request and preparing a proposal: pre-contractual measures taken at your request.
- Passing your request on to the Collectif My Way for the booking and follow-up of your trip: performance of the travel contract.
- Sending you information about the trips I offer, only if you have agreed to it: your consent, which you can withdraw at any time.
4. Recipients
Your data is only passed on to the service providers needed for your trip: the Collectif My Way, airlines, accommodation, vehicle rental companies and local partners. Some are based outside the European Union, for example in Namibia; this transfer is necessary for the performance of the trip you request. Your data is never sold or rented. My technical providers (website hosting, e-mail) only access it within the limits of their tasks.
5. Retention period
Your data is kept for [DURÉE] from our last exchange and then deleted, unless a longer retention period is required by law.
6. Your rights
You have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to withdraw your consent at any time. To exercise these rights: info@elogevoyages.com.
You can lodge a complaint with the Belgian Data Protection Authority, rue de la Presse 35, 1000 Brussels (dataprotectionauthority.be).
7. Cookies
The website only uses the technical elements necessary for it to work. If audience measurement or social media tools are added, they will only be activated with your consent.
8. Security
Appropriate technical and organisational measures protect your data against loss, unauthorised access or disclosure.